The Repair Service

Extend the life of your Sophia Webster sole mates with our care guide, and specialist repair services. We understand that your new shoes deserve the utmost care, so we wanted to provide you with some helpful tips to keep your Sophia Webster shoes looking and feeling like new for years to come.

What can we repair?


While we endeavour to repair and maintain your Sophia Webster products, there will be times when a repair is not possible due to the extremely intricate details on our styles. Our care team will inform you if this is, unfortunately, the case.

How Does it Work?

1. Request

Fill in the form below to begin your repair process

2. Assessment

Our repairs team will inspect your item, and determine the repairs required

3. Quote + Payment

We will provide a quote, and if you are happy to proceed our team will confirm and take payment

4. Repair

We will ask you to ship the product to our artisans if needed, repairs can take up to 8 weeks

5. Complete

Your beautifully restored item will be shipped back to you

Start Your Repair...

Complete this form, and where possible, our team will provide a quote for repair

Drag and Drop Images here
(or click to upload)
Please upload the following:
  • Image of full shoe
  • Front view / back view / side view
  • Close up of damage / fault
This may take a moment while we upload images