We ship internationally with any duties pre-paid at checkout to avoid additional fees and delays at borders. When your order ships, you will receive a tracking link via email.
For more information, please select your specific country from the list below.
Orders under £250 – £6
Orders over £250 - Free
€20
2-7 working days with DHL.
Orders under $300: $20
Orders over $300: complimentary shipping
3-5 working days with DHL.
$40 CAD
3-7 working days with DHL.
$40 AUD
3-7 working days with DHL.
$40 NZD
3-7 working days with DHL.
£30
3-7 working days with DHL
Our delivery timeframes are only a guideline and not a guarantee. We recommend keeping an eye on your tracking when you receive it to be kept in the loop with your parcel’s whereabouts.
If you’ve not received your order after your estimated delivery date, please don’t hesitate to reach out to our Customer Experience team.
For more information, please read out Delivery FAQ.
All sales on the Vault are final. Some products such as jewellery can also not be returned (please check details before buying). Otherwise, returns must be organised within 14 days of receipt and in all original packaging. For more info, please see our Returns FAQ.
