SHIPPING INFORMATION

Due to customs delays, DHL is currently unable to fulfil orders over $800 (pre-tax). If your order exceeds this amount, please split it into two separate transactions, otherwise, checkout won’t be possible.

To make things easier, we’ve removed the shipping fee, so there’s no extra cost to you!

DELIVERY TIMES AND COSTS 2025

UNITED STATES DELIVERY & CHARGES 

3 – 5 working days 

Place your order before 12pm GMT for same day dispatch. Any orders placed after 3pm on Friday through to Sunday will be dispatched the following Monday.  

Orders under $300 – $10 

We cannot upgrade your delivery method. 

Please note that Sophia Webster covers all duties and taxes within the US. If your local customs office contacts you regarding payment, please email customerservice@sophiawebster.com.

DELIVERY FAQ’S 

INTERNATIONAL DELIVERY & CHARGES 

United Kingdom: 

1-2 working days (orders under £200 – £5) 

Europe delivery (incl. Republic of Ireland): 

Standard delivery 3-8 working days (€15 or equivalent) 
Express, up to 2 working days (€25 or equivalent)  

Canada: 3 – 10 working days ($40 CAD) 

Australia: 3 – 10 working days ($50 AUD) 

New Zealand: 3 – 10 working days ($60 NZD) 

Everywhere else: 3 – 10 working days (FREE) 

For more information, please see our international shipping partners FAQ’s .

Our delivery timeframes are only a guideline and not a guarantee. We recommend keeping an eye on your tracking when you receive it to be kept in the loop with your parcel’s whereabouts.  

If you’ve not received your order after your estimated delivery date, please don’t hesitate to reach out to our Customer Experience team who will be happy to help.