Contact Us

We hope you’ve managed to find all the information that you have been looking for on our FAQ pages  If your question hasn’t been answered, please reach out to our Customer Experience Team who would be more than happy to assist you with your query.

Please note, that our team are available to assist at the following times (BST):

Monday – Saturday: 10am-5pm
Sunday: 11am-5pm

CUSTOMER ENQUIRIES

 

Email us

Email us your query to 
customerservice@sophiawebster.com

 

Live Chat 

Message us on Live Chat :
Monday – Saturday: 10am – 5pm (BST) 
Sunday 11am – 5pm (BST)

 

whatsapp

Chat with our team via Whatsapp

 

 facebook

Chat with our team via Facebook Messenger

CALL US

020 7729 7004

Monday – Friday: 10am – 5pm (GMT/BST)
Our lines will be unavailable at weekends and during Bank Holidays. Local charges may apply, please check with your provider before calling.
Please note, during busier periods, we might take longer to answer your call.
If you’re unable to reach us via phone, please feel free to send us an email, WhatsApp or Facebook message and we’ll get back to you within 24-48 hrs.

 

 

Alternatively, you can contact us using the form below:









 

PR ENQUIRIES
pr@sophiawebster.co.uk

WHOLESALE ENQUIRIES
wholesale@sophiawebster.co.uk

GENERAL ENQUIRIES
customerservice@sophiawebster.com