Delivery & Returns

We ship to most countries with any duties pre-paid at checkout to avoid additional fees and delays at borders - if your country needs further duties payable by you, this will be flagged at checkout. Please note we currently cannot ship to India, Brazil or Mexico - if you would like to order from these countries please reach out to customer service.

When your order ships, you will receive a tracking link via email.

For more information, please select your specific country from the list below.

United Kingdom

Orders under £250 – £6 
Orders over £250 - Free

  • Orders are sent by DPD Express Shipping. We do our best to dispach orders as quickly as possible and once dispached, they are next day delivery.
  • Please allow an extra 2-4 business days for delivery to the Channel Islands
  • We ship with DPD

European Union

€20
2-7 working days from dispatch with DHL.

Please Note: We are aware of an issue with some shipments to Germany experiencing delays. Please look out for any communications from customs and notify us promptly so we can assist.

United States of America

$20

We ship with DHL. We advise 2-5 working days, but items may get held up at customs.

Canada

$40 CAD
3-7 working days with DHL.

Please note - duties and taxes are not refundable.

Australia

$40 AUD
3-7 working days with DHL.

New Zealand

$40 NZD
3-7 working days with DHL.

Everywhere Else

£30
3-7 working days with DHL

Our delivery timeframes are only a guideline and not a guarantee. We recommend keeping an eye on your tracking when you receive it to be kept in the loop with your parcel’s whereabouts.

If you’ve not received your order after your estimated delivery date, please don’t hesitate to reach out to our Customer Experience team.

For more information, please read out Delivery FAQ.

Returns

Some products such as earrings can not be returned (please check details before buying). Otherwise, returns must be organised within 14 days of receipt and in all original packaging. Please read our returns guide carefully. For more info, please see our Returns FAQ.